Sadly, the player arrived damaged. As soon as I took it out of the box, you could hear a piece rolling around the inside of the player. As it turned out, there was a small transformer type piece and two small plastic gears. While the shipping box looked great, there was little padding on the inside to absorb shock. just a thin piece of bubble wrap around the player and some newspaper on the side of the box. Have you used rinkya.com before, Paff? They are a third party. You can bid on yahoo.co.jp auctions and they'll get the winning item and send it to you. They charge a fee based on the amount of the auction. They are pretty popular. Google searches find good and bad things said about them, as to be expected. I told Rinkya I want a claim filed but the reality is that would mean returning the player to Fedex. That's not happening (I haven't told them that yet). I'm going to dispute the charge with my credit card company too, just to get them involved. I'm not looking for a free player. If they refund all of their fees (~$100), I would be happy with that. It's too bad, too, because the player looks mint. I contacted two people regarding a repair. Kurtis Bahr (long involved in the LD community; I remember him on the newsgroups back in the 90s) and Duncan of laserdiscservice.com. I opened the player and sent them pictures of the part that broke off. Both believe they can repair without having to replace the part, but couldn't guarantee it. Kurtis quoted me a better price and he lives closer, so shipping is cheaper and turnaround time is quicker. He received it on Friday and told me he would have an initial look this weekend. Best case I'm out $100. Worse case I'm out $200 + return shipping. Considering how cheaper I got the player, I'm still ahead of what they typically sell for here in the States, but only by $100 or $200. The only plus is Kurtis will fully tune it up and replace any worn gears or belts. I had considered having that done anyway; I just wanted to wait until I had a little more free money. Kurtis told me the plastic piece this component is attached to, the one that broke off during shipping, is very brittle and it is a common problem. He said Pioneer actually changed the plastic in the replacement part because of it. He has the replacement part in stock, too. That is where the $200+shipping price comes from; if he has to replace the entire part. So perhaps I'm blaming Rinkya more than I should. But considering this was traveling from Japan to the States, there's no arguing it was packaged poorly. Another plus is this particular player does not need a voltage converter. So the one I bought is getting returned to Amazon for another $38.00 back in my pocket. Best case I should get it back this week, though I suspect it will be the following week. I've picked up probably 12 lasers over the past few weeks, too. I'm dying to give them a spin. I'm done buying, though. I'm officially broke.