Well, I am still waiting for those shitheads at DVD.it to send my Sonnohonno DVD. The sent it on July 6, and forgot to attach an invoice, so UPS sent it back to them. I have sent a few emails asking them what is up, and they have not responded. I finally contacted UPS, and they said that if they don't respond by tomorrow, they will get UPS Italia to follow up. But personally, I have had a gutful. They charged a lot, and haven't delivered, and most definitely haven't delivered in the customer service area. Fuck them.